FAQ

Frequently Asked Questions

  • How to get started?

    Register your account, confirm your email and leave a contact for communication.Our manager will contact you and after a short onboarding, your account will be activated.Next, you will need to issue a Main Card and top up your account to get started!

  • How to top up balance?

    Available payment methods: cryptocurrency/SEPA. Log in into your account and press "TopUp balance" button.You will be redirected to payments section where you will need to enter the desired amount for top up in USDT, as well as enter the TXID of the transaction to confirm it. After it mark transaction as "Paid" and wait for funds crediting.

  • How to create a card?

    To issue a card, go to the desired card section (advertising or general), click on the plus button at the bottom left of the screen and enter the desired 3DS settings and specify the card group in which you want to issue the card.The first card you create will be the MAIN CARD, to which we will credit your funds after top up.The Main Card is and completely FREE.

  • What is "Card Group"?

    All cards that you create are combined into groups.Within one group all cards have the same balance.You can create a group of cards with one card or with a bigger amount of cards (the number of cards in one group is not limited).

  • Can I transfer money from one card to another?

    Yes, you can send funds between balances.Since card balances are linked to a card group, you can send funds from one card group to another.You can also restrict/freeze cards.

  • Do you have 3D Secure?

    Yes.All of our cards have 3D Secure paramets.You set up them when issuing the card.Also you need to specify 3D Secure password to confirm payments.3D Secure password must consist of at least 8 characters. You can change 3D Secure settings for each card in your cabinet.